Effective Date: October 12, 2025
Entity: dwcourses.store
Registered Office: dwcourses, No. 48, 2nd Floor, 7th Cross, Koramangala 5th Block, Bengaluru, Karnataka – 560095, India
Email: support@dwcourses.store
Website: https://www.dwcourses.store/
1. Introduction
dwcourses (“we,” “us,” “our”) respects your privacy and is fully committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal and non-personal data when you use our website, applications, or any of our educational services.
By accessing or using our platform, you agree to this Privacy Policy and the practices described herein.
2. Scope
This policy applies to all individuals interacting with us — including visitors, students, instructors, partners, employees, and vendors — across all jurisdictions.
We adhere to the standards of:
The EU General Data Protection Regulation (GDPR)
The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
The Digital Personal Data Protection (DPDP) Act 2023 (India)
The Brazilian LGPD, Canada’s PIPEDA, and other applicable global privacy laws.
3. Information We Collect
A. Information You Provide
We collect data that you voluntarily provide when you:
Register for an account or enroll in a course.
Submit forms, applications, or surveys.
Communicate with us via email, chat, or phone.
Participate in assignments, projects, or feedback sessions.
This includes:
Your name and contact details.
Email ID, mobile number, and preferred communication channels.
Educational background, employment details, résumé, and LinkedIn profile.
Payment and billing details (processed via PCI-DSS compliant gateways — we never store card numbers).
B. Information We Collect Automatically
When you use our platform, we automatically collect:
Device and browser information, IP address, operating system, and time zone.
Usage metrics such as page visits, session duration, and referral URLs.
Clickstream data and learning activity logs.
Cookies and pixels that help identify returning users and measure engagement.
C. Information From Third Parties
We may also receive data from:
Social sign-in providers such as LinkedIn, Google, or Facebook.
Advertising and analytics partners.
Payment processors confirming transaction status.
Affiliated institutions or corporate training partners.
4. Purpose of Data Processing
We process personal data only for legitimate and specified purposes, including:
To create and manage user accounts and deliver our courses.
To personalize the learning experience and suggest relevant programs.
To process payments and maintain financial records.
To send service notifications, course updates, and account alerts.
To send promotional or marketing communications when you have consented.
To perform analytics and improve our teaching, website performance, and user interface.
To detect and prevent fraud, unauthorized access, or violations of our Terms of Use.
To comply with legal, taxation, or regulatory requirements.
5. Legal Basis for Processing
We process your data based on one or more of the following legal bases:
Consent: When you explicitly agree to data collection for marketing or account creation.
Contractual necessity: When processing is essential to deliver a service you requested.
Legitimate interests: When processing is required for fraud prevention, analytics, or improving platform functionality.
Legal obligations: When required by government authorities, tax laws, or applicable regulations.
6. Cookies and Tracking Technologies
We use cookies, pixels, and tracking scripts to ensure a seamless and personalized user experience.
These technologies help us remember your login sessions, understand how you interact with our platform, and deliver relevant ads on platforms like LinkedIn, Meta, and Google.
You can manage or disable cookies through your browser settings. However, certain features may not function properly without them.
7. Data Sharing and Disclosure
We does not sell, rent, or trade your personal data. We only share it in limited and secure circumstances:
With trusted service providers such as hosting partners (AWS, Google Cloud), payment gateways, CRM systems, analytics tools, and customer support platforms.
With marketing and advertising partners for audience insights and ad optimization (data shared in aggregated or hashed format).
With instructors, mentors, or partner institutions where necessary for course delivery.
With law enforcement or regulatory authorities when legally obligated.
In connection with a merger, acquisition, or business restructuring, in which case you will be informed before your data is transferred.
All vendors and partners handling personal data on our behalf are bound by confidentiality and Data Processing Agreements (DPAs).
8. Data Retention
We retain data only for as long as necessary for the purposes for which it was collected.
Account information is retained until your account is deleted or for a minimum of six years after last activity to support recordkeeping.
Financial and transaction data are retained as required by tax and accounting regulations (generally eight years).
Marketing preferences are kept until you opt out or withdraw consent.
Technical logs and cookies are stored for limited periods to improve site performance and security.
After expiry of these periods, data is securely deleted or anonymized.
9. International Data Transfers
Your data may be processed and stored on servers located outside your home country, including in India, the European Union, or the United States.
All transfers follow international compliance standards using Standard Contractual Clauses (SCCs) and data-transfer impact assessments to ensure your privacy is protected regardless of where processing occurs.
10. Data Security
We implement rigorous security practices to prevent unauthorized access, misuse, alteration, or loss of personal data.
Our measures include:
End-to-end encryption (SSL/TLS) for all data transmissions.
AES-256 encryption for stored data.
Role-based access control and multifactor authentication for employees.
Continuous monitoring, security audits, and vulnerability testing.
A documented breach-response plan with incident escalation procedures.
Despite these safeguards, no online system is 100% secure. Users are encouraged to maintain strong passwords and safeguard their credentials.
11. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of your data.
Request correction or updating of inaccurate information.
Request deletion (“right to be forgotten”).
Restrict processing under certain circumstances.
Object to processing for marketing or legitimate interests.
Withdraw consent at any time without affecting prior lawful processing.
Request data portability to another service provider.
You can exercise these rights by emailing support@dwcourses.store.
We will verify your identity before processing requests and respond within the time limits prescribed by law.
12. Children’s Privacy
Our services are designed for individuals aged 16 years or above (13 years in the U.S.).
We do not knowingly collect personal data from minors. If a parent or guardian believes that their child has provided personal information, they should contact us for prompt deletion.
13. Third-Party Links and Integrations
Our website may contain links to external platforms such as LinkedIn, YouTube, or payment portals.
We are not responsible for the privacy practices or content of these third parties. We advise you to review their privacy policies before sharing any data.
14. Data Breach Notification
If a personal-data breach occurs, we will promptly:
Contain and assess the incident.
Notify affected users and relevant authorities within 72 hours (if required by law).
Provide details of the breach, risks, and remedial actions taken.
Cooperate fully with regulatory bodies to resolve the issue.
15. Data Protection Officer
To ensure compliance and oversight, dwcourses has appointed a Data Protection Officer (DPO) responsible for managing privacy concerns and data-handling practices.
DPO Contact:
Name: Data Protection Officer, dwcourses
Email: support@dwcourses.store
Address: No. 48, 2nd Floor, 7th Cross, Koramangala 5th Block, Bengaluru, Karnataka – 560095, India
16. Grievances and Complaints
If you have any privacy-related concerns, you can contact our DPO or lodge a complaint with your local supervisory authority.
In India: You may contact the Data Protection Board of India under the DPDP Act 2023.
In the EU: You may contact your national Data Protection Authority.
We will take all efforts to resolve your complaint within statutory timelines.
17. Automated Processing and Profiling
We does not make automated decisions that have legal or significant effects on individuals.
We may use algorithmic systems for course recommendations or skill-matching, but these are purely assistive and non-binding. You can opt out of such personalization anytime by adjusting your preferences.
18. Policy Updates
This Privacy Policy may be amended periodically to reflect technological, legal, or operational changes.
All updates will be published on this page with a revised “Effective Date.”
In case of major changes, we will notify you via email or in-app alerts before the updates take effect.
19. Contact Us
For any inquiries, data requests, or privacy-related questions, you may contact us at:
dwcourses
No. 48, 2nd Floor, 7th Cross, Koramangala 5th Block,
Bengaluru, Karnataka – 560095, India
📧 support@dwcourses.store
🌐 https://www.dwcourses.store